Items
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No. |
Item |
18. |
Questions
To consider any
questions from members of the public and Members
Additional documents:
Minutes:
Mr Tim
Edwards - Question
Mr
Edwards quoted the Business Improvement Districts Regulations 2004
regulation 20 that stated "All expenditure properly incurred by the
ballot holder in relation to the holding of a ballot under these
Regulations shall be paid by the relevant billing
authority.” He noted that the agenda for the meeting
stated in "Recommendation 2.1 (a) Note the content of the
current BedfordBID proposal, as set out in the Business Plan
2025-2030 at Appendix A, and that the BID proposer has confirmed
that it will pay ballot costs of £2,500;" . As such, Mr
Edwards asked whether this was not against the
Regulations.
Reply
by Councillor Spice
Councillor Spice confirmed that, whilst it was correct that the
BID regulations normally require the Billing Authority, i.e. the
Council, to meet the costs of a ballot (Reg 20), if less than 20%
of those voting voted in favour and the BID proposals were not
approved by the ballot the Council may charge the BID proposer for
the costs of the ballot. The Monitoring Officer had advised that
there did not appear to be any regulations that would prevent the
BID Company from voluntarily meeting the costs of a ballot, as was
being proposed.
Mr Tim
Edwards – Supplementary Question
Mr Tim
Edwards queried what would happen, in the event that the businesses
of the town rejected the BedfordBID, to the cash reserves (over
£450,000 in the most recent published accounts) and who would
be responsible for setting the terms of the redundancy packages for
the staff of the BID.
Reply
by Councillor Spice
Councillor Spice advised that, as a separate corporate entity,
the BID itself would be responsible for meeting the costs of any
redundancy packages, as laid out in the relevant
regulations.
Councillor Valentine – Question
Councillor Valentine, noting that the business case for the
Kempston Hub did not appear of the Notice of Forthcoming Decisions,
asked whether any progress had been made in appointing a new
consultant to enable the production of the business case to
proceed.
Reply
by Councillor Towler
Councillor Towler confirmed that the business case was currently
being reviewed and that he would provide Councillor Valentine with
a full written response regarding the appointment of a new
consultant.
Councillor Valentine – Supplementary Question
Councillor Valentine reminded the Executive that Kempston
Councillors had been campaigning for a health hub in Kempston for
the last eight years, initially approaching the then Clinical
Commissioning Group, who had advised that the merger of GP
practices in Kempston would help the business case. This had been
achieved successfully; however, no capital funding had been
forthcoming. They had then supported two bids under the previous
Government’s Levelling Up regime, neither of which had been
successful. This, the fourth attempt, continued to be delayed and
Councillor Valentine expressed disappointment that Councillor
Towler had been unable to name a new consultant.
Councillor Valentine commented that there appeared to be some
confusion about locations for this facility, and asked for
assurance that a new ... view the
full minutes text for item 18.
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19. |
Minutes of Previous Meeting PDF 175 KB
To confirm the
Minutes of the meeting of the Executive held on 19 June 2024 (copy
enclosed).
Additional documents:
Decision:
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Description of Decision
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That
the Minutes of the meeting of the Executive held on 19 June 2024 be
confirmed.
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Reason
for Decision
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There
is a legal requirement for the Minutes of the previous meeting to
be considered before being confirmed as an accurate
record.
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Minutes:
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RESOLVED:
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That
the Minutes of the meeting of the Executive held on 19 June 2024 be
confirmed.
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Reason
for Decision
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There
is a legal requirement for the Minutes of the previous meeting to
be considered before being confirmed as an accurate
record.
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20. |
Disclosure of Local and / or Disclosable Pecuniary Interests
Members
are reminded that where they have a local and / or disclosable pecuniary
interest in any business of the Council to be
considered at this meeting they must disclose the existence and nature of
that interest at the commencement of that consideration, or when
the interest becomes apparent, in accordance
with the Council’s Code of Conduct.
Additional documents:
Minutes:
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Item
and Minute Nos.
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Member Disclosing an Interest
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Nature of Interest
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Present or Absent During Discussion of Item
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Item
No. 16 – Minute No. 23
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Councillor Headley
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Local
interest as his wife is an Assistant Head teacher and Governor at
Sharnbrook Primary
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Present
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Item
No. 14 – Minute No. 26
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Councillor Spice
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Local
interest as the Council’s appointed representative on Bedford
BID Board
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Present
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21. |
Annual Adults Safeguarding Report 2023/2024 PDF 935 KB
To
considerthe findings of the
Annual Adults Safeguarding Report 2023/24 and to note action taken
since the previous report and actions to take to improve the
service.
Additional documents:
Decision:
Description of Decision
That the report be endorsed.
Reason for Decision
To ensure that the Council is
satisfied with progress in order to meet the requirements set out
in the Care Act 2014 through its coordination of the shared Adult
Safeguarding Board, to protect adults from abuse, neglect and
harm.
Minutes:
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Prior
to presenting the Adults Safeguarding Board’s Annual Report
for the period covering 1 April 2023- 31 March 2024, Councillor
Rigby introduced the Chair of the Bedford Borough and Central
Bedfordshire Adults Safeguarding Board, Ms M
O’Leary.
As part
of his introduction, Councillor Rigby reported that the number of
safeguarding referrals continued to increase, including those
progressed in accordance with Section 42. 91.8% of safeguarding
enquires conducted under Section 42 had resulted in the reduction
or removal of risk. The top three types of abuse during the
reporting period were self-neglect, neglect and acts of omission
and domestic abuse. He reminded Members that safeguarding was
everyone’s responsibility.
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Ms M
O’Leary, the Independent Chair of the Safeguarding Adults
Board, provided further detail on the work of the Board during the
2023/24 reporting period as highlighted in the report as
follows:
- The
report was published and presented in accordance with the Care Act
2014. The report set out the progress achieved against the
Board’s five published priorities for 2023/24, the first
relating to the Max Safeguarding Adults Review (SAR) and
implementing learning from this regarding support for young people
during the transition from children’s to adult’s
services. This emphasised the importance of early planning and a
multi-agency approach and was an ongoing piece of work.
- The
second priority was the provision of basic training following a
full scale review of training during the previous year (2022/23) on
safeguarding criteria, SAR criteria, hoarding guidance and best
practice and the application of the Mental Capacity Act in
safeguarding. Whilst it was recognised that the Board did not
provide training itself, it had an important role in encouraging
its provision and take-up.
- Priority three related to the Board and its partners focusing on
outcomes and for the Board to seek assurance that safeguarding
actions made a difference. This had been undertaken by reviewing
the recording of safeguarding processes and evidencing how lived
experience was reflected in this process.
- The
fourth priority was to improve the SAR Action Plans to ensure that
they were SMART.
- The
final priority, to improve guidance and tools for professionals
dealing with cases of self-neglect included the provision of more
training for the relevant partner agencies in this
area.
- SAR
referrals continued to increase.
- Two
services, one regulated and the other un-regulated, had been
referred through the serious concerns process and following this,
good progress had been made.
- There
had been a 10% increase in Deprivation of Liberty Safeguards (DoLS)
referrals in Bedford Borough. The Council had maintained compliance
through use of a pool of excellent independent Best Interest
Assessors and Section 12 doctors.
- The
report also set out progress made by other organisations on the
Board, including Central Bedfordshire Council, Bedfordshire Police
and East London Foundation Trust.
- The
Board had agreed the following five priorities for 2024/25: review
and refresh the governance and functioning of the SAB and its
Subgroups taking account of feedback from partners and the SAB
audit; improving assurance, reporting and challenge; develop better
systems of engagement ...
view the full minutes text for item 21.
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22. |
References from Council or Overview & Scrutiny Committees PDF 107 KB
To
consider matters referred to the Executive by the Budget and
Corporate Services Overview & Scrutiny Committee (report of the
Democratic & Electoral Services Manager and Statutory Scrutiny
Officer enclosed).
Additional documents:
Decision:
Description of Decision
That
the references from the Budget and Corporate Services Overview and
Scrutiny Committee be received and full written responses be
provided to the Committee.
Reason
for Decision
To
consider and respond to references received from Council and/or
Overview and Scrutiny Committees.
Minutes:
Councillor Headley, as Chair of the Budget and Corporate
Services Overview & Scrutiny Committee, introduced references
from the Budget and Corporate Services Overview & Scrutiny
Committee on several matters. These would be dealt with
individually, with the exception of referrals regarding the level
of reserves.
The
first reference was:
“The Budget and Corporate Services Overview
and Scrutiny Committee supports the freeing up of another floor in
Borough Hall and would wish to see work on an active travel plan
for Borough Hall and all of its occupiers.
In addition, the Budget and Corporate Services
Overview and Scrutiny Committee requested a reason as to why a
response had not been received from the Mayor in relation to this
matter.”
Councillor Weir commented that it was slightly unfair to suggest
that references from the Committee had been ignored, as unless a
Member was present at the meeting, s/he may not be aware that they
were required to respond.
Councillor Coombes reported that responses to all references had
been prepared and could now be presented to the Budget and
Corporate Services Overview and Scrutiny Committee for its
information.
The
Executive was advised by the Chief Officer for Assessment,
Application and Business Support and Interim Monitoring Officer,
that these were now formal referrals to the Executive, and earlier
recommendations had not been referred through to the Executive
through this formal process. Therefore, responses had now been
prepared, and if agreed by Members, could be shared with the
Committee.
Councillor Headley suggested that, if this was to be agreed, a
deadline for response should be put in place and adhered to. The
Committee was meeting the following evening and then had another
meeting in October. However, he also expressed the view that now
these had been referred to the Executive, they should be considered
at this meeting and responses provided.
Councillor Headley then presented the second reference:
“The Budget and Corporate Services Overview and Scrutiny
Committee wished to express their concerns in relation to the
continued use of reserves, and the long-term sustainability of the
approach that is being taken”.
This
point had been made on at least two occasions, as it appeared that
the current administration sought to use reserves to balance the
budget. This did not appear to be a sustainable approach, as the
Council should be maintaining a sufficient level of reserves and
meet the budget gaps using other methods.
Councillor Coombes responded by advising that the level of
reserves held by the Council was within the permitted
range.
In
response to this, Councillor Headley referred to the report on the
Medium Term Financial Strategy, in which it was recommended that
the General Fund reserve be increased over the medium term period,
as the balance was at the lower end of the risk-assessed
range.
The
next reference required action by the Executive, as the Committee
had expressed significant concerns about the Risk Management
arrangements as follows:
“The Budget and Corporate Services Overview and
Scrutiny Committee wished to express their concerns about the
shortcomings ...
view the full minutes text for item 22.
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23. |
Revenue and Capital Trends 2024/2025 PDF 640 KB
To consider the latest trends in respect of the
2024/2025 revenue and capital budgets and the emerging budget
issues.
Additional documents:
Decision:
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Description of Decision
(1) That the
forecast 2024/25 revenue outturn position against the approved
revenue budget shown in
Appendix A to the report and the projected major variances with
reasons for these variances be
acknowledged.
(2)
That the actions being taken to address budget pressures be
noted.
(3) That the Revenue
Grants awarded to the Authority as shown in Appendix B to the
report be accepted.
(4)
That the forecast 2024/2025 capital outturn position against the
approved capital budget be acknowledged.
(5)
That the Capital Programme for the Unparished Community
Infrastructure Levy (CIL) Schemes Programme
(Gross £0.090 million, Net £0.000 million) be updated due
to additional CIL receipts related to developments in
unparished wards.
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(6)
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That Full Council be
recommended to approve the following amendment to the Capital
Programme: an addition to
the
Temporary Accommodation Programme (Gross £4.009 million, Net
£0.000 million) due to the receipt of
additional Local Authority Housing Fund grant from the Ministry
of Housing, Communities and Local Government
(MHCLG).
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Reason
for Decision
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To
consider the latest trends in respect of the 2024/2025 revenue and
capital budgets and emerging budget issues that impact on the
Council’s Medium Term Financial Strategy and make
recommendations to Full Council on the Capital
Programme.
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Minutes:
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Councillor Coombes submitted his joint report with the
Assistance Chief Executive Finance & Chief Finance Officer
detailing the latest trends in respect of the 2024/2025 revenue and
capital budgets and emerging budget issues.
In
introducing the report, Councillor Coombes emphasised the continued
challenges faced by the Council, including an increase in demand
and complexity of cases in adult social care and need for temporary
accommodation. This had resulted in a forecast overspend of
£5.5 million. Mitigating actions were being put in place, and
there had been an underspend in certain areas of previous high
demand such as home to school transport as a
result of actions taken.
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RESOLVED:
(1) That the
forecast 2024/25 revenue outturn position against the approved
revenue budget shown in
Appendix A to the report and the projected major variances with
reasons for these variances be
acknowledged.
(2)
That the actions being taken to address budget pressures be
noted.
(3) That the Revenue
Grants awarded to the Authority as shown in Appendix B to the
report be accepted.
(4)
That the forecast 2024/2025 capital outturn position against the
approved capital budget be acknowledged.
(5)
That the Capital Programme for the Unparished Community
Infrastructure Levy (CIL) Schemes Programme
(Gross £0.090 million, Net £0.000 million) be updated
due to additional CIL receipts related to developments
in
unparished wards.
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(6) That
Full Council be recommended to approve the following amendment to
the Capital Programme: an addition to
the Temporary Accommodation Programme (Gross £4.009 million,
Net £0.000 million) due to the receipt of
additional Local Authority Housing Fund grant from the Ministry of
Housing, Communities and Local Government
(MHCLG).
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Reason
for Decision
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To
consider the latest trends in respect of the 2024/2025 revenue and
capital budgets and emerging budget issues that impact on the
Council’s Medium Term Financial Strategy and make
recommendations to Full Council on the Capital
Programme.
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24. |
Treasury Management Annual Report PDF 333 KB
To receive the
annual report on Treasury Management for 2023/24.
Additional documents:
Decision:
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Description of Decision
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That
Full Council be recommended to approve the
Treasury Management Annual Report 2023/24.
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Reason for Decision
To
consider a report on Treasury Management activities during the
financial year 2023/2024.
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Minutes:
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Councillor Coombes presented the Treasury Management Annual
Report for 2023/24. This had been considered by the Treasury
Management Advisory Panel at its meeting on 26 July
2024.
It was
noted that there were no short-term investments as of 31 March 2024
and that there had been no new borrowing during the
year.
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RESOLVED:
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That
Full Council be recommended to approve the
Treasury Management Annual Report 2023/24.
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Reason for Decision
To
consider a report on Treasury Management activities during the
financial year 2023/2024.
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25. |
Medium Term Financial Strategy Refresh PDF 218 KB
To consider the Medium-Term Financial
Strategy.
Additional documents:
Decision:
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Description of Decision
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(1)
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That the projected changes in service spending
and the overall resources available to the Council over the medium
term, to 2028/2029 be noted.
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(2)
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That it be noted that the General Fund Balance of
£11.183 million as at 31 March 2024
is at the lower end of the Risk Assessed range, and the intention
to increase the General Fund Balance through the period of the
MTFS, as set out at Appendix B to the report.
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(3)
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That Full Council be recommended to approve the
updated Financial Forecast at Appendix A of the report and the
Medium Term Financial Strategy at
Appendix D of the report.
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Reason for Decision
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To ensure that the
Executive is aware of the financial challenges over the medium term
and the strategy that addresses this issue thus ensuring that the
Council will be in a position in the medium term to deliver
sustainable public services and that the Executive is aware of the
sufficiency of the General Fund within a risk assessed range. To
enable the Executive to recommend the Medium-Term Financial
Strategy to Full Council for approval in order
to assist in the Council’s financial
planning.
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Minutes:
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Councillor Coombes introduced his joint report with the
Assistant Chief Executive (Finance) and Chief Finance Officer on
the six-monthly refresh of the Council’s Medium Term
Financial Strategy (MTFS), considering the current forecast spend,
demand and resourcing updates for the four-year period from
2025/2026 to 2028/2029. The MTFS had last been reviewed in March
2024. The current MTFS assumed that the business rate reset would
not take place during the MTFS period.
Councillor Coombes reported that the current cumulative
shortfall forecast over the period covered by the MTFS had reduced
to £42.2 from £47.7 million at the last
review.
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RESOLVED:
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(1)
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That
the projected changes in service spending and the overall resources
available to the Council over the medium
term,
to 2028/2029 be noted.
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(2)
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That it
be noted that the General Fund Balance of £11.183 million as
at 31 March 2024 is at the lower end of the Risk
Assessed range, and the intention to increase the General Fund
Balance through the period of the MTFS, as set out at
Appendix B to the report.
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(3)
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That
Full Council be recommended to approve the updated Financial
Forecast at Appendix A of the report and the
Medium
Term Financial Strategy at Appendix D of the report.
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Reason
for Decision
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To ensure that the Executive is aware of the
financial challenges over the medium term and the strategy that
addresses this issue thus ensuring that the Council will be in a
position in the medium term to deliver sustainable public services
and that the Executive is aware of the sufficiency of the General
Fund within a risk assessed range. To enable the Executive to
recommend the Medium-Term Financial Strategy to Full Council for
approval in order to assist in the Council’s financial
planning.
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26. |
Bedford Business Improvement District (BID5) PDF 115 KB
Additional documents:
Decision:
Description of Decision
(1) That the content of the
current BedfordBID proposal, as set out
in the Business Plan 2025-2030 at
Appendix A, and that the BID proposer has confirmed that it will
pay ballot costs of £2,500, be noted.
(2) That it be agreed to vote
against supporting the BedfordBID
proposal in respect of each of the Council's
eligible rateable hereditaments in the BID area at the time of the
vote, and to delegate authority to the
Chief Officer for Planning, Infrastructure & Economic Growth to
cast votes on behalf of the Council.
(3) That it be noted that, if
the BedfordBID ballot results in a
renewed BID, the annual BID levies in the region
of £39,000 will be payable by the Council, based on the
current number of assessments and rateable
values.
(4) That it be agreed
that the Council, as billing authority, will charge to the BID
Revenue Account the cost of
collecting the BID levy at an initial estimated cost of
£15,000 per year, which will be reviewed annually.
Reason for Decision
To
consider the role and value of the current BID in terms of the
future vitality of the town centre, and
determine how it wishes to vote in the forthcoming ballot and to
acknowledge concerns about the ability of BedfordBID to deliver services that will make a
real difference to the town centre’s vitality and
sustainability.
Minutes:
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Councillor Spice introduced her joint report with the Chief
Officer for Planning, Infrastructure and Economic Growth
considering the Council’s position, as a business ratepayer,
in relation to the BedfordBID ballot
for the proposed continuation of the initiative from April 2025 and
to seek authority from the Executive to enable the Council's vote
to be cast.
The
Council had 29 votes to be cast out of approximately 400, therefore
Councillor Spice emphasised that this was not a campaign for a no
vote or against any particular person.
This could have been an Executive Decision but Councillor Spice felt that it was
important for the Council to be transparent and open in its
intentions, even though it was recognised that this was a secret
ballot and no organisation was under any obligation to disclose its
intentions.
In
response to questions, the Executive was advised that the ballot
process was set out in the regulations and could not be conducted
electronically. The ballot was conducted by post and in secret.
In order for a BID to be implemented,
both a majority of votes by number and rateable value was
required.
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RESOLVED:
(1) That the
content of the current BedfordBID
proposal, as set out in the Business Plan 2025-2030 at
Appendix A, and that the BID proposer has confirmed that it will
pay ballot costs of £2,500, be noted.
(2) That it
be agreed to vote against supporting the BedfordBID proposal in respect of each of the
Council's
eligible rateable hereditaments in the BID area at the time of the
vote, and to delegate authority to the
Chief Officer for Planning, Infrastructure & Economic Growth to
cast votes on behalf of the Council.
(3) That it
be noted that, if the BedfordBID ballot
results in a renewed BID, the annual BID levies in the
region
of £39,000 will be payable by the Council, based on the
current number of assessments and rateable
values.
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(4)
That it be agreed that the Council, as billing authority, will
charge to the BID Revenue Account the cost of
collecting the BID levy at an initial estimated cost of
£15,000 per year, which will be reviewed annually.
Reason
for Decision
To
consider the role and value of the current BID in terms of the
future vitality of the town centre, and
determine how it wishes to vote in the forthcoming ballot and to
acknowledge concerns about the ability of BedfordBID to deliver services that will make a
real difference to the town centre’s vitality and
sustainability.
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27. |
Local Government Ombudsman Annual Review Letter 2023/2024 PDF 125 KB
To consider the
annual review letter issued by the Local Government Ombudsman
relating to complaints received against the Council during
2023/2024.
Additional documents:
Decision:
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Description of
Decision
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That the Local Government and
Social Care Ombudsman’s Annual Review letter for 2023/24 for
Bedford Borough Council be acknowledged.
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Reason
for Decision
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The
complaints received and decisions made by the Local Government
& Social Care Ombudsman should be considered by the Council for
transparency and accountability purposes.
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Minutes:
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The
Executive considered the Annual Review letter for 2023/24 received
from the Local Government and Social Care Ombudsman. 49 complaints
had been received during the year, with only 7 being upheld and 19
referred back to the Council. Six of
these had already been upheld through the Council’s internal
complaints process.
Councillor Weir commented that the Council had the third least
number of complaints when compared against its statistical
neighbours.
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RESOLVED:
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That the Local Government and
Social Care Ombudsman’s Annual Review letter for 2023/24 for
Bedford Borough Council be acknowledged.
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Reason
for Decision
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The
complaints received and decisions made by the Local Government
& Social Care Ombudsman should be considered by the Council for
transparency and accountability purposes.
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28. |
RIPA Annual Report PDF 122 KB
To receive a summary of the authorisations approved
between 1 April 2023 and 31 March 2024 under the Regulation of
Investigatory Powers Act (RIPA) and to consider the amended Policy
for the Regulation of Investigatory Powers Act for
approval.
Additional documents:
Decision:
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Description of Decision
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(1)
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That it
be noted that in the period 1 April 2023 to 31 March 2024 there
have been no applications for authorisation of directed covert
surveillance.
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(2)
(3)
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That
the amended Policy for the Regulation of Investigatory Powers Act
attached at Appendix A to the report be agreed.
That it
be noted that the Council been inspected by the Investigatory
Powers Commissioner’s Office and that the Commissioner is
satisfied that the Council has provided the required assurance that
ongoing compliance with RIPA 2000 and the Investigatory Powers Act
2016 will be maintained.
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Reason
for Decision
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It is
necessary for the Council to ensure that the use of the powers
under RIPA are both necessary and proportionate. It is a
requirement of the Policy and the Statutory Guidance that elected
Members consider the Policy and its use on an annual basis. To
consider minor amendments to the Council’s Policy for the
Regulation of Investigatory Powers Act and to acknowledge
the positive outcome of the latest three-yearly
inspection by the Investigatory Powers Commissioner’s
Office.
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Minutes:
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The
Executive received the annual report on the Regulation of
Investigatory Powers Act 2000. There had been no applications for
authorisations of directed covert surveillance and some minor
changes to the Policy were being proposed.
The
Chief Officer for Assessment, Application and Business Support and
Interim Monitoring Officer reported that the Investigatory Powers
Commissioner’s Office (IPCO) conducted an inspection of local
authorities on a three yearly cycle to review their compliance with
the requirements of RIPA and the Investigatory Powers Act
2016. The Council was inspected during
July 2024 and the Commissioner had advised that the Council has
provided the required assurance regarding its ongoing compliance
with the requirements of RIPA 2000.
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RESOLVED:
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(1)
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That it
be noted that in the period 1 April 2023 to 31 March 2024 there
have been no applications for authorisation of directed covert
surveillance.
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(2)
(3)
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That
the amended Policy for the Regulation of Investigatory Powers Act
attached at Appendix A to the report be agreed.
That it
be noted that the Council has been inspected by the Investigatory
Powers Commissioner’s Office and that the Commissioner is
satisfied that the Council has provided the required assurance that
ongoing compliance with RIPA 2000 and the Investigatory Powers Act
2016 will be maintained
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Reason
for Decision
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It is
necessary for the Council to ensure that the use of the powers
under RIPA are both necessary and proportionate. It is a
requirement of the Policy and the Statutory Guidance that elected
members consider the Policy and its use on an annual basis and to
acknowledge the positive outcome of the latest three-yearly
inspection by the Investigatory Powers Commissioner’s
Office.
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29. |
Adults' Services Customer Feedback 2023/2024 PDF 223 KB
Toconsider
the customer feedback received during 2023/24 relating to
Adults’ Social Care.
Additional documents:
Decision:
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Description of Decision
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That
the customer feedback received for Adult Services during 2023-24
be acknowledged.
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Reason
for Decision
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To be
assured that the Council is learning from the feedback it received
from its customers and, particularly, that any complaints it
received were taken seriously.
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Minutes:
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Councillor Rigby introduced his joint report
with the Director of Adults’ Services on the feedback
received under the Adult Social Care Statutory complaints procedure
and the Corporate Complaints Procedure during 2023/24.
During the year, 30 complaints had been
received, 22 under the statutory adults social care complaints
process. The remaining 8 were processed under the Council’s
Corporate Complaints, Compliments and Comments procedure. Two of
these were escalated to Stage 2. 20 other items of feedback were
received, including 16 compliments. Ten learning and improvement
points had been identified.
In concluding his presentation of the report,
Councillor Rigby shared compliments received.
In response to a question, Councillor Rigby
advised that the feedback represented a small proportion of the
number of overall service users. There were 2,850 residents
receiving care packages from the Council, and over 6,850 residents
involved with the Service in some way during the year, against only
30 complaints received.
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RESOLVED:
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That the customer feedback received for Adult
Services during 2023-24 be acknowledged.
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Reason for Decision
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To be assured that the Council
is learning from the feedback it received from its customers and,
particularly, that any complaints it received were taken
seriously.
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30. |
Children's Services Customer Feedback 2023/24 PDF 116 KB
To consider the
customer feedback received during 2023/24 relating to
Children’s Social Care.
Additional documents:
Decision:
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Description of
Decision
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That
the customer feedback received for Children’s Services during
2023-24 be acknowledged.
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Reason
for Decision
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To be
assured that the Council is learning from the feedback it received
from its customers and, particularly, that any complaints it
received were taken seriously.
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Minutes:
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Councillor Walker presented her joint report with the Director
for Children’s Services on the feedback on children’s
social care received during 2023/24.
Similar
to adults services, Children’s
Services had a robust complaints monitoring system in place. During
the year, 69 complaints had been received, compared to 98 in
2022/23. 19 had been submitted under the statutory children’s
services complaints process. All were investigated at Stage 1, with
3 being progressed to Stage 2. In addition to complaints, 14
compliments and 38 other pieces of feedback had been received, with
16 learning and improvement points identified.
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RESOLVED:
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That
the customer feedback received for Children’s Services during
2023-24 be acknowledged.
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Reason
for Decision
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To be
assured that the Council is learning from the feedback it received
from its customers and, particularly, that any complaints it
received were taken seriously.
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31. |
Change of Age Range for King's Oak PDF 98 KB
To
note the responses to the statutory notice consultation held
between 24 June 2024 and 19 July 2024 in relation to school
organisation changes, namely the change of age range for
King’s Oak Primary to extend Early Y ears provision for 9
months +, and consider whether to approve these changes.
Additional documents:
Decision:
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Description of
Decision
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That
the proposal in relation to King’s Oak Primary
to implement the change of age range with effect from the Autumn
Term 2024 to enable the Nursery Setting to accept children aged
‘9 months +’ be approved.
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Reason for
Decision
To
accommodate the predicted demand for
additional childcare places that will be required across Bedford
Borough, including in the Kingsbrook and neighbouring
wards.
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Minutes:
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Councillor Walker presented her joint report with the Director
for Children’s Services setting out the responses to the
statutory notice consultation held between 24 June 2024 and 19 July
2024 in relation to school organisation changes, namely the change
of age range for King’s Oak Primary, and recommending the
implementation of a change of age range from the Autumn Term 2024
to enable the Nursery Setting to accept children aged ‘9
months +’. This was to cater for the estimated demand for
additional childcare places across the Borough, but specifically in
Cauldwell and Kingsbrook Wards.
King’s Oak Primary already ran a successful nursery for
children aged 2 years and over, and the Governing Body of the
school supported the proposed change in age range.
In
response to a question from Councillor Weir, Councillor Walker
assured Members that the Council had confidence in the staff of the
nursery being able to provide high quality childcare for this year
group, recognising that there were challenges in caring for younger
children.
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RESOLVED:
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That
the proposal in relation to King’s Oak Primary to implement
the change of age range with effect from the Autumn Term 2024 to
enable the Nursery Setting to accept children aged ‘9 months
+’ be approved.
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Reason for
Decision
To
accommodate the predicated demand for additional childcare places
that will be required across Bedford Borough, including in
Kingsbrook and neighbouring wards
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32. |
Corporate Plan 2022-2026: Delivery Report 2023-2024 PDF 110 KB
To consider the 2023/2024 performance outturn
against the Council’s Corporate Plan 2022-2026.
Additional documents:
Decision:
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Description of Decision
That the performance during 2023-2024 against the
2022-2026 Corporate Plan’s goals and strategic priorities be
noted as set out at Appendix A of the report.
Reason for Decision
To receive an update on the Council’s Corporate
Plan 2022-2026, which is part of the Council’s adopted Policy
Framework, in accordance with the Council’s approach to
effective performance management and monitoring including the
provision of regular updates to council committees, including the
Executive.
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Minutes:
The Executive received a report setting out the
2023-2024 performance outturn for the Corporate Plan 2022-2026 -
‘Together Bedford Borough’.
RESOLVED:
That the performance during 2023-2024 against the 2022-2026
Corporate Plan’s goals and strategic priorities be noted as
set
out at Appendix A of the report.
Reason for Decision
To receive an update on the Council’s Corporate Plan
2022-2026, which is part of the Council’s adopted Policy
Framework, in
accordance with the Council’s approach to
effective performance management and monitoring including the
provision of
regular updates to council committees, including the
Executive.
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33. |
Corporate Plan 2024-2028 PDF 152 KB
To consider the final draft Corporate Plan 2024-2028
for onward referral to Full Council.
Additional documents:
Decision:
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Description of Decision
That Full Council be recommended to adopt the
Council’s new Corporate Plan 2024/2025 – 2027/2028 as
attached at Appendix A of the report.
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Reason
for Decision
To
adopt a new Corporate Plan for the Council, reflecting the
Council’s proposed strategic goals over the coming years with
due consideration to the overall financial and demographic
challenges the authority faces. This refreshed plan will cover
2024/25 – 2027/28 and has been subject to public, staff and
stakeholder engagement.
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Minutes:
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The Deputy Mayor introduced the new Corporate Plan
covering the period 2024/25 to 2027/28 for the Executive’s
support for onward referral to Full Council.
The draft Corporate Plan had been the subject of
extensive public consultation and stakeholder engagement. It also
included a summary “plan on a page”.
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RESOLVED:
That Full Council be recommended to adopt the Council’s new
Corporate Plan 2024/2025 – 2027/2028 as attached
at
Appendix A of the report.
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Reason
for Decision
To adopt a new Corporate Plan for the Council,
reflecting the Council’s proposed strategic goals over the
coming years with due consideration to the overall financial and
demographic challenges the authority faces. This refreshed plan
will cover 2024/25 – 2027/28 and has been subject to public,
staff and stakeholder engagement.
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34. |
Children's Services Placements PDF 91 KB
To
consider the outcome of a review of the factors relating to costs
for children in care, including placement commissioning,
operational processes and decision-making and to consider service
investment needs and payback benefits
Additional documents:
Decision:
Description of Decision
That
the report, which outlines the support provided to
children and families subject of a child protection plan, be
noted.
Reason
for Decision
To
acknowledge the arrangements in place to continue to intervene at
the necessary threshold and support children and
families.
Minutes:
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Councillor Walker introduced her joint report with the Director
of Children’s Services providing an update on the work being
done to meet the needs of the most vulnerable children for whom
coming into local authority care was a realistic possibility. It
considered, in particular, the outcome of a review of the factors
relating to costs for children in care, including placement
commissioning, operational processes and decision-making and
possible service investment needs and payback benefits.
The
number of Looked After Children in the Borough had reduced from 275
on 1 January 2024 to 255 on 15 August 2024, this was in the context
of increasing numbers nationally. The Council was working to reduce
the number of children coming into care, for example by reviewing
care packages and working with children and families to prevent
crises and had introduced additional management oversight and
governance into the process. Several panels had been created, such
as the Legal Planning Panel, Children in Need Panel and Child
Protection Panel to monitor every stage of the process and ensure
that no child or young person was in care if not necessary, noting
that family situations could change.
In
response to questions about accommodation, Councillor Walker
confirmed that there were currently no young people in the care of
the Council in sheltered accommodation. Whenever possible, children
and young people were placed in the Borough so that they could
maintain relationships and minimise changes to their educational
provision, although it was recognised that this was not always
possible.
In
response to a question from Councillor Valentine on the cost of
residential placements, which he estimated had a cost of
approximately £300,000 per child per annum, Councillor Walker
provided a detailed response which included reference to the
potential for the Council to consider providing its own
accommodation, given the high costs of these placements.
Councillor Valentine welcomed this, as some of the registered
homes were making significant profits and this was a national
scandal. He urged that these proposals be progressed as quickly as
possible.
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In
reference to a situation that arose at a home in Great Denham,
Councillor Walker advised that one of the two young people placed
there had been removed and the premises had been
reported.
RESOLVED:
That the report, which outlines the support provided to children
and families subject of a child protection plan, be
noted.
Reason for Decision
To acknowledge the arrangements in place to continue to intervene
at the necessary threshold and support children and
families.
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APPENDIX
Responses to questions asked at the
meeting
Response to Councillor Valentine’s
question on the appointment of a new consultant to progress the
business case for a Kempston GP Hub:
“A full update will be provided to the
Executive at its next meeting. A new consultant is due to be
appointed during October 2024.”
Response to Councillor Headley’s
question on the introduction of fees for the collection of green
waste:
“There are a lot of considerations to
continue to explore and at this current stage nothing has
...
view the full minutes text for item 34.
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